Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Shipping charges are included in the prices. You do not pay extra shipping charges.
Which payment methods are accepted in the Online Shop?
You can pay with our virtual pos, digital wallets, paypal and money order/EFT.
How long will delivery take?
You can pay with our virtual pos, digital wallets, paypal and money order/EFT
• Europe: 5-10 business days
• USA & Canada: 5-15 business days
• Australia & everywhere else: 10-30 business days
How secure is shopping in the Online Shop? Is my data protected?
Your personal data is protected with an SSL certificate.
Your card information is secured by our contracted virtual pos companies.
What exactly happens after ordering?
Your order is being checked by us and is being prepared to be shipped.
Do I receive an invoice for my order?
Yes, we send you the invoice of your orders.
And we send an electronic invoice to your e-mail address.